Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 7–14 business days, depending on your location.
Do you ship internationally?
Yes! SOFFIEN proudly ships to customers worldwide.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery.
Can I exchange my item?
Yes. If you need a different size or received a damaged or incorrect item, please contact our customer support and we'll be happy to assist.
How much does shipping cost?
Yes! We offer FREE worldwide shipping on all orders for a limited time. There are no hidden shipping fees—your total will be displayed at checkout before you complete your purchase.